Terms of Service

The agreement for using Reanimation Lab

These Terms form a binding agreement between you and Reanimation Lab (“Reanimation Lab,” “we,” or “us”) for the website, accounts, digital time capsules, Future Beacons, sharing tools, and related services (the “Services”).

Effective and last updated: June 7, 2026

Important: Reanimation Lab is a memory-sharing service, not a guaranteed archive, estate-planning service, emergency service, or scientific or medical service. Keep independent copies of content you cannot afford to lose.

1. Acceptance and eligibility

By checking the agreement box, creating or accessing an account, purchasing a plan, or using the Services, you agree to these Terms and acknowledge our Privacy Policy. If you use the Services for an organization, you represent that you can bind it to these Terms.

Account holders must be at least 18 years old and have reached the age of legal majority where they live. The Services are not directed to children under 13. Adults may create content about or for a child only when they have lawful authority and all required permissions.

2. Accounts and security

Provide accurate information, protect access codes and account credentials, and notify us promptly of suspected unauthorized use. You are responsible for activity under your account except to the extent caused by our failure to use reasonable care.

A share link, access code, or QR code may function like a bearer credential. Anyone who receives or forwards it may gain the access the link permits. Choose recipients carefully and do not use a capsule as the only storage location for highly sensitive information.

3. The Services and availability

The Services let users create, upload, collaborate on, schedule, gift, share, and display digital content. Features, limits, delivery methods, unlock behavior, and supported file types may change as the product evolves.

Unlocks, notifications, and email delivery are best-effort features. Device settings, spam filtering, recipient addresses, network failures, legal restrictions, and third-party outages can delay or prevent delivery. We do not guarantee uninterrupted access, a particular delivery time, or compatibility with every future device or format.

Free capsules are available for 14 days after creation. We make a best-effort attempt to email the owner one week before the payment deadline. If payment is not completed by the deadline, the capsule and its sharing links may be removed from access. Keep independent copies of anything you cannot afford to lose.

Paid capsules may send an annual anniversary reminder to the owner. This optional reminder is enabled by default and can be turned off in the capsule settings.

4. Your content and permissions

You retain ownership of text, images, audio, video, names, messages, links, and other material you submit (“User Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, copy, encode, transmit, display, back up, and otherwise process User Content only as reasonably necessary to operate, secure, support, and improve the Services and comply with law.

You represent that you have all rights, releases, and lawful bases needed for User Content, including content featuring other people, minors, deceased persons, private communications, copyrighted works, voices, and likenesses. Invitations and gift messages must not be deceptive, abusive, or unsolicited marketing. You are responsible for collaborators you invite and for configuring privacy and visibility correctly.

Public capsules, comments, usernames, and profile details may be visible and copied by others. Removing content from our Service cannot remove copies another person already made.

5. Prohibited conduct and content

You may not use the Services to:

  • break the law or violate another person's rights;
  • upload content that is exploitative, threatening, defamatory, sexually abusive, hateful, or unlawfully invasive;
  • impersonate others or create deceptive synthetic media without appropriate authorization and disclosure;
  • distribute malware, scrape private content, bypass access controls, probe systems, or interfere with the Services;
  • send spam, harvest contact information, or use recipient tools for bulk marketing;
  • upload government identifiers, account credentials, payment card data, medical records, or other information whose disclosure could create serious harm; or
  • use the Services where prohibited by sanctions, export-control rules, or other applicable law.

6. Purchases, taxes, and refunds

Prices are displayed in the currency shown at checkout, usually U.S. dollars. Plans described as one-time purchases are not subscriptions. Taxes, currency-conversion charges, and payment provider fees may apply. Stripe processes card payments; we do not receive your full card number.

Our Refund Policy is part of these Terms. It provides a general 14-day refund window for one-time purchases. Nothing in these Terms limits non-waivable cancellation, refund, legal guarantee, or consumer rights in your country.

7. Long-term plans are not perpetual guarantees

A paid long-term plan means there is no recurring subscription fee for that capsule under the current offering. It does not purchase perpetual hosting, ownership of infrastructure, or a guarantee that the Services or any file format will exist forever.

We may migrate, modify, suspend, or discontinue a feature or the Services. When reasonably possible, we will give advance notice and a reasonable opportunity to export affected content. You remain responsible for maintaining independent backups.

8. Future Beacons and legacy features

A Future Beacon is a self-authored record of identity, values, preferences, and speculative future-facing intent. It is not proof of identity for legal purposes, a will, trust, advance directive, consent binding on future persons or systems, a promise of discovery, or a guarantee of simulation, reconstruction, contact, reanimation, consciousness continuity, or digital immortality.

Do not rely on a Future Beacon instead of qualified legal, medical, mental-health, estate, archival, or information-security advice. Content may be interpreted differently than you intend.

9. Intellectual property and feedback

The Services, branding, software, designs, and non-user content are owned by Reanimation Lab or its licensors and are protected by law. These Terms give you a limited, revocable, non-transferable right to use the Services for their intended purpose. Feedback may be used without restriction or payment, but we do not claim ownership of your User Content.

10. Copyright and safety reports

To report infringement, unlawful content, impersonation, or a safety concern, email [email protected] with the content URL or identifier, the basis for your report, your contact information, and any supporting evidence. We may remove or restrict content while reviewing a report and may request identity or authority verification.

11. Suspension, deletion, and account closure

You may delete individual capsules using available controls or request account closure by contacting us. We may restrict or terminate access to protect users, investigate abuse, comply with law, address nonpayment, or enforce these Terms. Deletion may not be immediate in backups, transaction records, fraud logs, legal holds, or records we must retain by law.

12. Disclaimers

To the maximum extent permitted by law, the Services are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that content will never be lost, corrupted, disclosed, delayed, or accessed without authorization.

13. Limitation of liability

To the maximum extent permitted by law, Reanimation Lab and its affiliates, officers, employees, and providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or opportunities. Our aggregate liability for a claim will not exceed the greater of the amount you paid us for the affected Service during the 12 months before the claim or USD $100.

These limits do not apply where prohibited, including liability that cannot lawfully be limited for fraud, willful misconduct, gross negligence, personal injury, or mandatory consumer rights.

14. Indemnity

To the extent permitted by law, you will defend and indemnify Reanimation Lab from third-party claims arising from your User Content, your violation of these Terms, or your violation of another person's rights. This does not require a consumer to indemnify us for our own unlawful conduct.

15. Governing law and consumer protections

The laws of Ontario and the federal laws of Canada applicable there govern these Terms, without regard to conflict-of-law rules. Subject to mandatory local law, disputes may be brought in the courts located in Toronto, Ontario. If you are a consumer, this clause does not deprive you of protections or courts that your local law makes non-waivable.

16. Changes and contact

We may update these Terms. We will post the new effective date and provide additional notice for material changes when reasonably required. We may ask you to accept updated Terms before continuing to use an account.

Questions may be sent to Reanimation Lab at [email protected]. Reanimation Lab operates the Services from Toronto, Ontario, Canada.